Confirmation Specialist

Renewal by Andersen | Esler Companies; Barre (MA); On-site; USD 35,000 - 48,000; Full time

Job summary

Renewal by Andersen | Esler Companies is seeking a detail-oriented Confirmation Specialist to support our fast-growing window and door replacement operations. You will manage inbound and outbound calls to confirm customer appointments and verify details for sales and installation teams.

Using CRM and scheduling tools, you will update records, answer basic questions, and help optimize daily routes. This hands-on role offers training, clear performance expectations, and opportunities to grow

Job description

Renewal by Andersen | Esler Companies seeks a detail-oriented Confirmation Specialist to support our fast-growing window and door replacement business. In this role, you will manage inbound and outbound calls to confirm customer appointments, verify details, and ensure accurate, efficient schedules for sales and installation teams. You’ll use CRM and scheduling tools to update records, resolve basic customer questions, and help optimize daily routes. Working in a performance-driven, people-focused culture, you’ll receive hands-on training, clear performance expectations, and opportunities to grow within operations, customer service, or other areas of the organization.