Conference Center Manager

Gainor Staffing; New York (NY); On-site; USD 120,000 - 130,000; Full time

Job summary

Gainor Staffing seeks a Conference Center Manager to oversee a premier downtown Manhattan conference center on site. You will lead catering and reception teams, manage executive meetings, and coordinate with hosts and vendors to ensure flawless service and presentation standards.

The role requires 5+ years in hospitality/related fields, a Bachelor's degree, and strong leadership, communication, and organizational skills.

Qualifications

• 5+ years of experience in hospitality, catering, conference center operations, or related service environment.
• Bachelor’s degree required; Hospitality or Business degree preferred.
• Experienced leading and developing client-facing teams.
• Comfortable managing large events, multiple vendors, and senior executive interactions.
• Strong communicator with excellent organization, prioritization, and problem-solving skills.
• Proficient with Microsoft Outlook and Excel.
• Calm under pressure and confident enforcing service standards and procedures.

Responsibilities

• Oversee daily conference center, catering, and reception operations.
• Lead, hire, onboard, and develop Catering and Reception teams.
• Manage executive meetings, special events, town halls, receptions, and employee functions.
• Coordinate with meeting hosts and vendors while troubleshooting last-minute changes and service issues.
• Inspect meeting and event setups to maintain high service and presentation standards.
• Address guest concerns and provide effective service recovery.
• Develop and improve SOPs while ensuring consistent execution across the team.

Skills

Hospitality operations

Team leadership

Event management

Client-facing

Communication

Organization

Education

Bachelor's degree (Hospitality or Business)

Tools

Microsoft Outlook

Microsoft Excel

Job description

Our client, a global Real Estate asset manager with over $600 billion in assets under management, and a 120-year history, is seeking a Conference Center Manager. The position is based on site in downtown Manhattan.

Who You Are

• You have 5+ years of experience in hospitality, catering, conference center operations, or a related service environment
• Bachelor’s degree required; Hospitality or Business degree preferred
• Experienced leading and developing client-facing teams
• Comfortable managing large events, multiple vendors, and senior executive interactions
• Strong communicator with excellent organization, prioritization, and problem-solving skills
• Proficient with Microsoft Outlook and Excel
• Calm under pressure and confident enforcing service standards and procedures

What You’ll Do

• Oversee daily conference center, catering, and reception operations
• Lead, hire, onboard, and develop Catering and Reception teams
• Manage executive meetings, special events, town halls, receptions, and employee functions
• Coordinate with meeting hosts and vendors while troubleshooting last-minute changes and service issues
• Inspect meeting and event setups to maintain high service and presentation standards
• Address guest concerns and provide effective service recovery
• Develop and improve SOPs while ensuring consistent execution across the team

What Success Looks Like

• Meetings and events run smoothly even when priorities change unexpectedly
• Executives and guests receive consistently high-quality service
• Hospitality teams operate with strong accountability, communication, and attention to detail
• Conference center and catering processes are efficient, consistent, and well managed

Salary Range:

$120,000 – 130,000 annually, based on experience

Location:

Downtown Manhattan, NY – On site

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirement and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.