Condominium Association Manager

Associa; Washington (District of Columbia); On-site; USD 85,000 - 92,000; Full time

Job summary

Legum and Norman, an Associa company, is seeking a Condominium Association Manager for its southeast Washington DC community. You will implement board policies, coordinate with homeowners and vendors, and manage budgets while supporting strategic initiatives.

Requirements include 2+ years of community association experience, strong communication, and a plan to obtain CMCA within the first year. The role emphasizes service orientation and proactive problem solving.

Qualifications

• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with homeowners' requests.
• Willingness to obtain the CMCA during the first year of employment, company paid.
• Customer service driven and team oriented.
• Excellent written and spoken communication with effective conflict resolution techniques.
• Ability to interpret financials and create budgets.

Responsibilities

• Implement Board policy and directives within the scope of the management agreement.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Research and respond to inquiries by phone, email, and in-person.
• Conduct community walk-throughs and site inspections.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Skills

Customer service

Communication

Conflict resolution

Budgeting

Project management

Team oriented

Education

CMCA certification

Job description

Legum and Norman, an Associa, company, is hiring a Condominium Association Manager for its community in southeast Washington DC.

Job Description

Daily responsibilities:

• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Research and respond to inquiries by phone, email, and in-person.
• Conduct community walk-throughs and site inspections.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Annual salary: $85K - $92K.

Requirements

• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Willingness to obtain the CMCA during the first year of employment, company paid.
• Customer service driven and team oriented.
• Excellent communication skills (written and spoken) with effective conflict resolution techniques.
• Proactive communication style and forthcoming with ideas and solutions to improve processes, create efficiencies, and reduce expenses.
• Ability to interpret financials and create budgets.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.