Community Association Manager

Associa; Gaithersburg (MD); On-site; USD 55,000 - 65,000; Full time

Job summary

Associa seeks a Community Association Manager in Gaithersburg, MD to oversee HOA/condo communities from the corporate office. You will partner with boards and onsite staff to ensure communities are well cared for and manage daily operations, including administration, maintenance, capital projects, and budgets.

Responsibilities include inquiries, site inspections, vendor coordination, homeowner communications, budget reviews, and organizing board meetings. CMCA within first year encouraged.

Qualifications

• High school diploma or GED equivalent required.
• Valid driver's license required.
• Willingness to obtain CMCA within first year, company paid.
• Customer service driven, team oriented, and proactive communication.
• Ability to manage multiple projects, prioritize tasks, and manage time effectively.

Responsibilities

• Research and respond to inquiries by phone, email, and in person.
• Conduct community walk-throughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate contracts; coordinate onsite work.
• Update homeowners on news, events, maintenance and HOA violations.

Skills

Customer service

Team oriented

Proactive communication

Time management

Detail oriented

Education

CMCA Certification

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Community Association Services, an Associa company, is hiring a Community Association Manager to oversee a portfolio of assigned HOA and condominium communities based at the corporate office in Gaithersburg, MD.

The Community Association Manager partners with members of the Board of Directors and onsite staff to ensure the community is well cared for. The Community Association Manager manages the daily operations to include administrative, maintenance, capital projects, and budgets.

Daily responsibilities

• Research and respond to inquiries by phone, email, and in-person.
• Conduct community walk throughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Annual salary: $55K-$65K, depending on experience and certifications.

Requirements

• High school diploma or GED equivalent and a valid driver's license are required.
• Willingness to obtain CMCA during the first year of employment, company paid.
• Customer service driven, team oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized, attention to detail, and self-directed with strong follow-up skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.