Condo Association Manager — Policy, Budgets & Vendor Lead

Associa; Washington (District of Columbia); On-site; USD 85,000 - 92,000; Full time

Job summary

Legum and Norman, an Associa company, is seeking a Condominium Association Manager for its southeast Washington DC community. You will implement board policies, coordinate with homeowners and vendors, and manage budgets while supporting strategic initiatives.

Requirements include 2+ years of community association experience, strong communication, and a plan to obtain CMCA within the first year. The role emphasizes service orientation and proactive problem solving.

Qualifications

• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with homeowners' requests.
• Willingness to obtain the CMCA during the first year of employment, company paid.
• Customer service driven and team oriented.
• Excellent written and spoken communication with effective conflict resolution techniques.
• Ability to interpret financials and create budgets.

Responsibilities

• Implement Board policy and directives within the scope of the management agreement.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Research and respond to inquiries by phone, email, and in-person.
• Conduct community walk-throughs and site inspections.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Skills

Customer service

Communication

Conflict resolution

Budgeting

Project management

Team oriented

Education

CMCA certification

Job description

Legum and Norman, an Associa company, is seeking a Condominium Association Manager for its southeast Washington DC community. You will implement board policies, coordinate with homeowners and vendors, and manage budgets while supporting strategic initiatives.

Requirements include 2+ years of community association experience, strong communication, and a plan to obtain CMCA within the first year. The role emphasizes service orientation and proactive problem solving.