Spa Reception Concierge — Calm Guest Service & Reservations

Thompson Hotels, Inc.; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Hyatt Houston Thompson Spa is seeking a Spa Reception Agent to host and foster an atmosphere of calm and relaxation. You will handle reservations, guest registration, and processing payments including room charges, credit cards, and cash.

You will make product and treatment recommendations to spa guests and promote wellness, serving as the final contact for an indigenous spa experience. Prior spa reception experience is preferred.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Spa reservations, guest registration and processing forms of payment to include room charges, credit cards and cash.
• As a Spa Reception Agent, you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment.
• This position is also responsible for making product and treatment recommendations to spa guests.
• This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!

Job description

Hyatt Houston Thompson Spa is seeking a Spa Reception Agent to host and foster an atmosphere of calm and relaxation. You will handle reservations, guest registration, and processing payments including room charges, credit cards, and cash.

You will make product and treatment recommendations to spa guests and promote wellness, serving as the final contact for an indigenous spa experience. Prior spa reception experience is preferred.