Concierge Tastemaker - Join a Luxe Hotel Opening

Thompson Hotels; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental and Vision Insurance

401K with company matching

Generous Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Retail discounts

Job summary

Thompson Houston is hiring for an opening-team Concierge role. You will assist guests with reservations, provide local recommendations and ensure memorable experiences in a renowned 36-story hotel setting.

The position requires strong hospitality and communication skills, a guest-first mindset, and the ability to adapt to a fast-paced opening environment. Join Hyatt’s standards of service and a dynamic team.

Qualifications

• A genuine desire to satisfy guests in a fast-paced environment.
• Hospitality and Concierge experience is preferred.
• Refined verbal and written communication skills.
• Previous customer service experience.
• Must have flexible work availability to include mornings, evenings, weekends and holidays.

Responsibilities

• Tastemaker-Concierge answers questions, gives directions and makes detailed reservations or recommendations.
• Knowledge of hotel services, local events and venues and transportation options to assist guests.

Skills

Customer service

Hospitality experience

Concierge skills

Communication skills

Flexibility

Job description

Thompson Houston is hiring for an opening-team Concierge role. You will assist guests with reservations, provide local recommendations and ensure memorable experiences in a renowned 36-story hotel setting.

The position requires strong hospitality and communication skills, a guest-first mindset, and the ability to adapt to a fast-paced opening environment. Join Hyatt’s standards of service and a dynamic team.