Concierge - Tastemaker

Hyatt Hotels Corporation; Houston (TX); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates for friends &amp

Medical/Dental/Vision insurance (30‑)

401K with company matching

Generous paid time off

Paid family bonding time and adoption

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Thompson Houston is opening a new Concierge team member to assist guests with directions, reservations, and personalized recommendations. The role requires excellent hospitality flair, refined communication, and the ability to work mornings, evenings, weekends, and holidays in a fast-paced hotel setting.

Join a renowned brand that emphasizes guest care, teamwork, and professional growth. Benefits include room nights, health insurance, retirement options, and PTO, among others.

Qualifications

• Hospitality and Concierge experience is preferred.
• Refined verbal and written communication skills.
• Must have flexible work availability to include mornings, evenings, weekends, and holidays.

Responsibilities

• Tastemaker-Concierge answers questions, gives directions and makes detailed reservations or recommendations.
• Engages guests to ensure a memorable stay and high level of service.

Skills

Hospitality experience

Concierge experience

Verbal & written communication

Flexible schedule

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Thompson Houston is now hiring new colleagues to join the hotel’s opening team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city’s newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel’s coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city.

Houston colleague, you will enjoy the following benefits:

Free room nights, Discounted and Friends & Family Room Rates

Medical, Dental and Vision Insurance with only 30-day waiting period!

401K with company matching

Generous Paid Time Off

Paid Family Bonding Time and Adoption Assistance

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Tastemaker-Concierge are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast paced environment.
• Hospitality and Concierge experience is preferred
• Refined verbal and written communication skills.
• Must have flexible work availability to include mornings, evenings, weekends, and holidays

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

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Our family is always growing. Want to be in the know?