Concierge/Receptionist | Part-Time | Every Other Weekend

Harmony Senior Services; Newark (DE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k benefits

Career laddering

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services is seeking a reliable concierge/receptionist to provide essential front desk and administrative support at our Newark, Delaware community. You will greet residents and visitors, answer and route calls, log sign-ins, and support multiple departments with filing and copying.

The role requires strong organizational skills, professional appearance, and the ability to multi-task in a busy setting, with weekend availability every other week.

Qualifications

• Must have availability to work 4p-8p every other weekend.
• Must possess a high school diploma or GED.
• Must be neat, well groomed and professional in appearance.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be able to communicate verbally and in writing.
• Must be able to sit for extended periods and multi-task.
• Must be willing to work a flexible schedule including weekends and holidays.

Responsibilities

• Greet all visitors to the community.
• Answer the telephone and transfer calls to the appropriate party.
• Take accurate messages and monitor phone systems as needed.
• Log and monitor resident sign-in/out and visitor registrations.
• Filing, typing, and copying as needed to support departments.
• Assist with coordinating van schedules for residents.
• Keep front desk and lobby area clean and neat at all times.
• Ensure building security by monitoring entrances/exits and logs.
• Attend in-services and staff meetings as required.

Skills

Administration

Phone etiquette

Customer service

Written communication

Team player

Multi-tasking

Education

High school diploma or GED

Job description

2530 Old County Road, Newark, Delaware 19702

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must have availability to work 4p-8p every other weekend
• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling