Concierge Part Time Weekends

Monarch Communities; Trumbull (CT); On-site; USD 27,552 - 28,378; Part time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

On the job training

Employee Assistance Program (EAP)

Free Parking

Job summary

Monarch Communities is seeking a part-time Concierge to provide a welcoming first impression to residents and visitors at the community. The role supports sales and marketing by offering information and answering inquiries, while handling clerical tasks and call screening.

The position requires weekend availability (Sat-Sun, 5:00pm–10:00pm) with hourly pay in the $20 range. Responsibilities include front-desk duties, mail processing, and compliance with community policies and safety procedures.

Qualifications

• High school diploma preferred.
• Strong interpersonal and customer service skills.
• Experience working with the senior population helpful.
• Proficiency in Microsoft Office (Outlook, Excel) with the ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Skills

Interpersonal skills

Customer service

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Job Description

Reports To: The Concierge will report to the Business Office Director. This position is a non-exempt, hourly position.

Schedule: Part Time- Weekends.

Shifts: Sat-Sun 5:00pm - 10:00pm

Salary: $20.00/hour - $20.60/hour.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Benefits Offered (for Part-Time Employees)

• Paid Time Off (PTO)
• Flexible Schedule
• On the job training
• Employee Assistance Program (EAP)
• Free Parking

Other Compensation Programs

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation

$20-$20