Concierge- Per Diem

Colonial Group; Newton (MA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

8 holidays & 2 floating holidays

Discounted Meal Program

Paid Training & Uniforms

Associate Referral Bonus Program

Health & Wellness programs

401k with company match

Medical, Vision & Dental benefits

Job summary

Benchmark Senior Living is seeking a Per-Diem Concierge to join our team. This front desk role is for those who love hospitality and providing personalized service to residents and guests.

You will be the hub of communication across the community, delivering a welcoming, professional impression and supporting daily operations with a high level of multitasking and attentiveness.

Qualifications

• 1-3 years customer service experience and/or training.
• Excellent telephone communication skills.

Responsibilities

• Greet residents and guests, projecting a welcoming, professional image.
• Serve as the hub of communications for residents, visitors, and staff.
• Manage multiple tasks and projects with attention to detail.

Skills

Customer service

Telephone communication

Education

High school diploma or GED preferred

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

We are hiring a Per-Diem Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality.

Responsibilities include but are not limited to:

• Exemplifies the Benchmark culture of Elevating Human Connections with every interaction.
• Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times.
• Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
• Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously.
• Pays great attention to detail, is observant and intuitive.
• Hotel/Resort experience a plus.
• Demonstrated passion for serving people.

Requirements:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.
• Excellent telephone communication skills

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 2 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status