Receptionist - Comm

Colonial Group; Wilbraham, Northern (MA, KY); Hybrid; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Holidays

Meal Discount

Training & Uniforms

Referral Bonus

Wellness Programs

401k Match

Medical Vision Dental

Tuition Reimbursement

Paid Time Off

Zusammenfassung

Benchmark Senior Living is seeking a friendly Front Desk Receptionist to greet visitors, route calls, and support daily community operations. This on-site role emphasizes warm customer service and reliable scheduling assistance to residents, families, and staff.

The ideal candidate has a high school diploma (or equivalent) and strong knowledge of telephone systems, with the ability to teach others. Join our caring team and help create a welcoming, well-run community for seniors.

Qualifikationen

• High school diploma or equivalent preferred.
• Expert knowledge of telephone systems and ability to teach others.

Aufgaben

• Greets visitors and serves as information hub for residents, families and guests.
• Routes calls and answers questions promptly and courteously.
• Offers refreshments to visitors where applicable.
• Manages appointment books for doctor and beauty services.
• Acts as concierge for residents (taxi calls, TV/cable issues, newspaper deliveries).
• Keeps lobby clean and welcoming.

Kenntnisse

Telephone system knowledge

Teaching others

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status