Concierge Part Time Sun - Tues

Provincial Senior Living; Santa Rosa (CA); Sur place; USD 22 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Competitive wages

Access to wages before payday

Flexible scheduling (FT/PT)

Paid time off and holidays (FT)

Comprehensive benefits (health, dental

Vision, life and disability insurance

401(k) with employer matching

Paid training

Meal uniforms

Employee Assistance Program

Résumé du poste

Provincial Senior Living is seeking a Concierge for part-time coverage in our California communities. The role involves greeting guests, residents, and staff, answering calls, taking messages, and providing general information.

Shifts are Sundays 9:00am–6:00pm and Mondays-Tuesdays 9:30am–6:00pm. You will manage appointments, assist with meal tickets, update rosters and guest logs, and help with mail distribution.

Qualifications

• 1-3 years customer service experience and/or training; or equivalent combination of education and experience.

Responsabilités

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Connaissances

Customer service

Communication

Telephone etiquette

Formation

High School Diploma/GED

Description du poste

Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.

We Offer Rewarding Career Opportunities That Include

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Concierge to join our team.

Position Summary

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. Please note that this position is part-time and the days we are looking for are Sunday 9:00am-6pm and Monday-Tuesday 9:30am-6pm.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

EOE D/V

JOB CODE: 1003715