Discovery Senior Living is seeking a Concierge in Tulsa, Oklahoma to handle telephone and reception duties, greet residents and visitors, and manage appointments. Candidates should have a high school diploma or GED and relevant customer service experience. The role offers competitive wages along with a comprehensive benefits package, including health, dental, vision, and paid time off for full-time employees.
Qualifications
High school diploma or general education degree (GED) preferred.
One to three years customer service experience or equivalent.
Responsibilities
Carry out telephone answering and reception duties.
Greets residents and visitors, answers inquiries.
Manages appointments for residents and family members.
Skills
Customer service experience
Communication skills
Education
High school diploma or GED
Job description
Our community is looking for a Concierge to join our team.
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Responsibilities
Carry out telephone answering and reception duties as required.
Takes complete messages with pertinent information and communicates messages to the intended recipient.
Greets residents and visitors, answers inquiries and gives directions.
Collates brochures for the marketing department.
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as needed.
Manages appointments for residents and family members such as hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized.
Organizes, distributes mail to residents, Executive Director and Department Coordinators.
Maintains resident forms for miscellaneous credits.
Maintains adherence to all company personnel policies and established operating policies and procedures.
Other duties as assigned.
Qualifications
High school diploma or general education degree (GED) preferred.
One to three years customer service experience and/or training; or equivalent combination of education and experience.