Concierge | Part Time

Harmony Senior Services; Virginia Beach (VA); On-site; USD 44,634,000 - 48,712,000; Full time

Benefits offered by this job

401k + Benefits Packages

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Virginia Beach seeks a friendly concierge/receptionist to greet visitors, answer calls, and manage front desk duties, ensuring a secure and welcoming community environment.

The role requires neat appearance, strong organizational and communication skills, and the ability to multi-task in a busy setting; weekend/holiday availability is expected, with pay $15.58–$17 per hour and opportunities for training and advancement.

Qualifications

• Must possess a high school diploma or GED.
• Must be neat, well groomed and professional in appearance.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized, and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co-workers and management team.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to multi-task.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in-services and staff meetings.

Responsibilities

• Greet visitors to the community and answer the telephone.
• Transfer calls or take messages as appropriate.
• Monitor walkie-talkie, door security system and fire panel as needed.
• Maintain front desk and lobby area in a clean, neat condition.
• Sell meal tickets and account for them by payroll deduction or personal check.
• Ensure building security by monitoring logs and entrances/exits.
• Attend in-services and staff meetings as required.
• Assist with coordinating van schedule for residents.
• Perform general office support for all departments including filing and copying.
• Complete other duties as assigned.

Skills

Customer service

Administrative support

Phone etiquette

Team player

Communication skills

Education

High school diploma or GED

Job description

2077 S. Independence Boulevard, Virginia Beach, Virginia 23453

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements:

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Pay Rate: $15.58/hr - $17/hr

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages

• Training, Development & Career Laddering

• Great work-life balance

• Flexible Scheduling