Concierge

Harmony Senior Services; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k benefits

Referral bonuses

Training & career laddering

Great work-life balance

Flexible scheduling

Health savings / Telehealth options

Job summary

Harmony Senior Services is seeking a front desk Administrative Assistant to greet visitors, answer phones, and log service requests for residents and staff in Savannah, GA. You will coordinate the van schedule, manage payments for meals, and maintain a secure, organized lobby environment.

The role requires a high school diploma or GED, professional appearance, and strong organizational and communication skills. Flexible schedule including weekends and holidays is expected.

Qualifications

• Must have strong communication and customer service abilities.
• Ability to stay organized and multi-task in a busy front desk environment.
• Teamwork and professional demeanor required for interactions with staff and residents.

Responsibilities

• Greet visitors and handle incoming calls in a courteous manner.
• Log and process service requests for residents and staff.
• Maintain front desk and lobby area in clean, neat condition.
• Sell meal tickets and process payments by payroll deduction or personal check.
• Coordinate van schedules for residents and assist with transportation needs.
• Maintain confidentiality of resident information and documents.
• Provide general administrative support across departments as needed.

Skills

Communication skills

Organizational skills

Multitasking

Teamwork

Professional appearance

Education

High school diploma or GED

Tools

Phone system

Job description

9136 Old Montgomery Road, Savannah, Georgia 31406

Job Description

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned
• Requirements:
• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options