Concierge Part Time

The Palms at Plantation; Fort Lauderdale (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Job summary

The Palms at Plantation in Fort Lauderdale, FL, is seeking a Front Desk Associate to welcome visitors, manage sign-in/out, and answer calls while supporting residents with information and referrals.

Ideal candidates have at least one year of customer service experience, strong interpersonal and verbal skills, and proficiency in Microsoft Office. This role offers competitive pay and growth opportunities in a senior living community.

Qualifications

• High school diploma or GED equivalent required.
• At least one year of related work experience in customer service.
• Prior work experience in long-term care or hospitality preferred.
• Must be able to lift up to 25 pounds and work independently with good interpersonal skills.

Responsibilities

• Greet and assist residents and visitors at the front desk; manage sign-in/out and calls.
• Inform residents or staff of guest arrivals, packages, and flowers.
• Accommodate resident requests by coordinating with staff as needed.
• Provide marketing information to visitors.
• Assist Lifestyles Department with event reservations and collect fees; maintain records.
• Maintain/update resident information and phone lists; perform clerical duties.
• Support other departments to ensure high-quality resident service.
• Perform other duties as assigned by Supervisor.

Skills

Customer service

Interpersonal skills

Organization

Verbal communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

About the Company:

We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, comprehensive rewards program, and a true team environment. If you are looking for a challenging and highly rewarding career, we want to hear from you!

What You Will Do:

• Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate resident requests for assistance - referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Lifestyles Department with program / event reservations; collect program / event fees; maintain accurate records.
• Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high quality resident service.
• Other duties as assigned or requested by Supervisor.

Why You Are Qualified:

The ideal candidate will have the following:

• High school diploma or GED equivalent required
• At least one (1) year of related work experience in customer service required.
• Prior work experience preferably in the long-term care, hospitality industry, or related field preferred.
• Must have good interpersonal skills, organized, proficient in Microsoft Office products, effective verbal communication skills, courteous, professional, good listener, experience supporting a busy office, able to work independently. Must physically be able to lift up to 25 pounds unassisted.

Why You Should Apply:

• Competitive pay.
• Excellent growth and advancement opportunities.

Hired candidates will be required to successfully complete a criminal background check, valid references, pre-employment drug test, physical and proof of employment eligibility. EOE.

Equal Opportunity Employer, including disabled and veterans.