Concierge (Mon-Fri 5pm-8pm)

Viva Senior Living at Lansdale; Lansdale (Montgomery County); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Viva Senior Living at Lansdale is seeking a Concierge to welcome guests, assist visitors, and manage phone inquiries with empathy and professionalism. The role emphasizes maintaining residents' dignity and following facility policies, with attention to attendance standards.

The position involves greeting guests, guiding them to resident rooms, answering calls, and relaying messages to staff, while upholding the Resident Bill of Rights and regulatory guidelines.

Qualificações

• Must be able to read, write, speak and understand English.

Responsabilidades

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone and takes messages, respond to requests, forward information to other staff members.

Conhecimentos

English proficiency

Formação académica

High school diploma or GED

Descrição da oferta de emprego

The essential functions of the job for the Concierge requires , and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:

Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable.

Must possess , at a minimum, a high school diploma or a GED

Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.

In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather,

evacuation, temporary staffing shortages, etc.).

Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.

Must be able to read, write, speak and understand English.

Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.

Must adhere to all facility policies and procedures.

RESPONSIBILITIES/ACCOUNTABILITIES

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone and takes messages (to include caller’s name, telephone number, time, and date of call), respond to requests, forward information to other staff members.