Casual Concierge

Viva Senior Living; Village of Liverpool (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Viva Senior Living in New York is seeking a Concierge to support Administration and resident services. You will greet guests, assist visitors to resident rooms, answer phones, take messages, and coordinate arrivals with staff.

Candidates must have a high school diploma or GED, read/write/speak English, and demonstrate compassion, reliability, and adherence to facility policies. You will also type memos and reports as requested.

Qualifications

• Must read, write, speak and understand English.
• Must adhere to attendance policies and employment terms in the handbook.
• Compassion and dignity toward residents and their families are essential.

Responsibilities

• Receive guests and visitors, sign in and orient them to the facility.
• Assist visitors in finding resident rooms and directions within the building.
• Answer telephone, take messages, and forward information to staff.
• Announce appointments and arrivals to appropriate staff.
• Type memos, correspondence, reports and other documents as requested.

Skills

English proficiency

Education

High school diploma or GED

Job description

• The essential functions of the job for the Concierge requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
• Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather,
  

POSITION TITLE: Concierge

DEPARTMENT: Administration

REPORTS TO: Business Office Manager

POSITION SUMMARY:

• The essential functions of the job for the Concierge requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
• Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather,
  

evacuation, temporary staffing shortages, etc.).

• Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
• Must be able to read, write, speak and understand English.
• Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
• Must adhere to all facility policies and procedures.

Responsibilities/Accountabilities

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone and takes messages (to include caller’s name, telephone number, time, and date of call), respond to requests, forward information to other staff members.
• Announce appointments and arrivals to appropriate staff.
• Type memos, correspondence, reports, and other documents as requested.