Concierge: Guest Reservations, Tours & Services

Kohler Hospitality; Kohler (WI); On-site; USD 21,000 - 29,000; Full time

Job summary

Kohler Co. is seeking a Guest Services Concierge on-site in Wisconsin to assist guests with reservations for dining, spa, golf and activities, and to provide directions and information about local attractions.

Roles require 1-2 years in hospitality, ability to work holidays and weekends, and strong English communication. You will check guests in/out and coordinate with service teams; familiarization with Kohler properties is a plus.

Qualifications

• 1–2 years of hospitality/lodging experience preferred.
• Must be willing to work holidays, nights and weekends.
• Must be able to communicate written and verbally in English.

Responsibilities

• Make reservations for dining, spa, golf, wellness activities, outdoor activities, airline reservations and transportation.
• Provide guests with daily hotel tours and access to the business center.
• Assist with guest check-in/out as needed.
• Inform room service of amenity deliveries and communicate with shifts.

Skills

Hospitality experience

Shift work requirements

English communication

Job description

Kohler Co. is seeking a Guest Services Concierge on-site in Wisconsin to assist guests with reservations for dining, spa, golf and activities, and to provide directions and information about local attractions.

Roles require 1-2 years in hospitality, ability to work holidays and weekends, and strong English communication. You will check guests in/out and coordinate with service teams; familiarization with Kohler properties is a plus.