Concierge Guest Experience Host (Part-Time)

Ashford Inc.; Jacksonville (FL); On-site; USD 17,000 - 30,000; Part time

Job summary

Ashford Inc. in Jacksonville, FL seeks a friendly Concierge Associate for a part-time, on-site role.

You will warmly greet guests within 2 minutes of arrival, act as liaison with hotel departments for reservations and special requests, and promote local services and hotel amenities. Maintain an information file on local attractions, ensure the concierge lounge is tidy, and deliver exceptional guest service.

Qualifications

• Strong communication, verbal and written.
• Self-motivation and high work ethic.
• Proven customer service with resourcefulness.
• Ability to maintain confidentiality and discretion.
• Attention to tasks and meeting deadlines.

Responsibilities

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of arrival.
• Serve as liaison between guests and hotel departments for reservations and follow-ups.
• Maintain an information file on local services and attractions and promote hotel amenities.
• Keep the concierge lounge clean and stocked throughout the shift.

Skills

Strong communication

Self-initiative

Customer service

Discretion

Multitasking

Job description

Ashford Inc. in Jacksonville, FL seeks a friendly Concierge Associate for a part-time, on-site role.

You will warmly greet guests within 2 minutes of arrival, act as liaison with hotel departments for reservations and special requests, and promote local services and hotel amenities. Maintain an information file on local attractions, ensure the concierge lounge is tidy, and deliver exceptional guest service.