Part-Time Concierge: Elevate Guest Experience & Local Tips

Remington Hospitality; Jacksonville (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

SpringHill Suites Jacksonville in the Sunshine State is seeking a friendly concierge associate to warmly greet guests, coordinate reservations, and assist with local recommendations. This role emphasizes guest satisfaction, communication, and discreet handling of confidential information.

You will maintain the concierge lounge, handle guest requests promptly, and collaborate with hotel departments. The position is part-time and requires strong interpersonal skills, initiative, and the ability to

Qualifications

• Excellent communication skills, verbal and written.
• Strong work ethic and self-initiative.
• Proven customer service skills with resourcefulness.
• Ability to maintain staff and guest confidentiality.

Responsibilities

• Greet guests in the concierge lounge within 2 minutes of arrival.
• Coordinate reservations and follow up on special requests.
• Maintain information on local services and upsell hotel amenities.
• Keep concierge lounge clean and stocked throughout shift.

Skills

Verbal & written communication

Strong work ethic

Customer service

Resourceful & creative

Confidentiality

Job description

SpringHill Suites Jacksonville in the Sunshine State is seeking a friendly concierge associate to warmly greet guests, coordinate reservations, and assist with local recommendations. This role emphasizes guest satisfaction, communication, and discreet handling of confidential information.

You will maintain the concierge lounge, handle guest requests promptly, and collaborate with hotel departments. The position is part-time and requires strong interpersonal skills, initiative, and the ability to