Concierge – Front Desk & Resident Experience Leader

Legend Senior Living®; Huntingdon Valley (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee referrals

Employee of the month/year

Resident tour (move-in)

Job summary

Legend Senior Living is seeking a dedicated Concierge to join the front desk team on-site. You will warmly greet residents and guests, share information about local attractions, and coordinate tours and messages to the right departments.

This role focuses on exceptional service and smooth daily operations in our community. The Concierge will help with front desk duties, routing resident concerns, and ensuring common areas remain welcoming and well-stocked.

Qualifications

• Required: Excellent customer service skills.
• Required: Strong organizational skills.
• Prefer: Previous experience in a similar role.

Responsibilities

• Serve as frontline ambassador to residents and guests, delivering high-quality customer service.
• Receive initial concerns and route them to the appropriate department for follow-up.
• Maintain knowledge of local attractions and provide residents with information on events, tours, eateries, and transportation.
• Coordinate resident parking and valet needs, assist with loading/unloading as needed.
• Conduct tours and ensure model rooms are ready and available for viewing.
• Keep front desk and common areas clean and stocked.

Skills

Excellent customer service

Strong organizational skills

Previous experience in a similar role

Job description

Legend Senior Living is seeking a dedicated Concierge to join the front desk team on-site. You will warmly greet residents and guests, share information about local attractions, and coordinate tours and messages to the right departments.

This role focuses on exceptional service and smooth daily operations in our community. The Concierge will help with front desk duties, routing resident concerns, and ensuring common areas remain welcoming and well-stocked.