Concierge Front Desk Coordinator – Part-Time

Ageless Mens Health; Cordova (TN); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

No nights or weekends

Supportive team environment

Career growth opportunities within a  

National healthcare organization

Job summary

Ageless Men's Health is seeking a part-time Patient Coordinator in Cordova, TN. You’ll manage front-office duties, greet patients, schedule visits, verify insurance, and collect payments, delivering concierge-level service daily.

You will be the face of the clinic, ensuring a smooth patient flow while maintaining HIPAA compliance and accurate records in a fast-paced environment. This role offers a Monday–Friday daytime schedule with no nights or weekends.

Qualifications

• 1–3 years of experience in a medical office or healthcare setting.
• Strong customer service and communication skills with a warm, outgoing personality.
• Organized, dependable and able to manage multiple priorities in a fast-paced environment.
• Experience with insurance verification, scheduling and medical administrative responsibilities.
• Comfortable using scheduling or EMR software.
• Experience with lead follow-up or patient outreach is a plus.
• Passion for delivering exceptional patient experiences and interest in men's health.

Responsibilities

• Serve as the first and last point of contact for every patient visit.
• Greet patients and manage check-in/check-out for scheduled and walk-in appointments.
• Answer phones, schedule appointments, and provide exceptional customer service.
• Verify insurance coverage, collect copays and payments, and maintain accurate patient information.
• Follow up on inbound leads and reactivate inactive patients; support retention initiatives.
• Build strong relationships with patients by providing concierge-level service.
• Maintain an organized, welcoming lobby and front office environment.
• Support daily clinic operations while ensuring HIPAA compliance.

Skills

Customer service

Communication

Insurance verification

Scheduling

EMR software

HIPAA compliance

Patient outreach

Job description

Ageless Men's Health is seeking a part-time Patient Coordinator in Cordova, TN. You’ll manage front-office duties, greet patients, schedule visits, verify insurance, and collect payments, delivering concierge-level service daily.

You will be the face of the clinic, ensuring a smooth patient flow while maintaining HIPAA compliance and accurate records in a fast-paced environment. This role offers a Monday–Friday daytime schedule with no nights or weekends.