Patient Concierge & Front Desk (Part-Time)

Ageless-Men; Cordova (TN); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

No nights or weekends

Growth opportunities

Team-oriented environment

Job summary

Ageless Men’s Health in Cordova, TN is seeking a Patient Coordinator to own the front office. You will greet patients, manage check-in/check-out, schedule appointments, verify insurance, collect copays and payments, and deliver concierge-level service that makes every visit smooth.

This part-time role (25 hours weekly, Monday–Friday 1pm-6pm) offers a supportive team, growth opportunities within a national healthcare organization, and a chance to contribute to a best-in-class patient experience.

Qualifications

• 1–3 years of experience in a medical office or wellness clinic.
• Excellent customer service and communication skills.
• Strong organizational abilities to manage multiple priorities.
• Experience with insurance verification and payments collection.
• Familiar with scheduling and EMR software.
• Interest in men’s health and patient-centered care.

Responsibilities

• Serve as the first and last point of contact for every patient visit.
• Greet patients and manage check-in/check-out for scheduled and walk-in appointments.
• Answer phones, schedule appointments, and provide exceptional customer service.
• Verify insurance coverage, collect copays and payments, and maintain accurate patient information.
• Follow up on inbound leads and support patient retention initiatives.
• Build strong relationships with patients by providing personalized, concierge-level service.
• Maintain an organized, welcoming lobby and front office environment.
• Support daily clinic operations while ensuring HIPAA compliance and an efficient patient experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Phone etiquette

HIPAA compliance

Tools

EMR software

Scheduling software

Job description

Ageless Men’s Health in Cordova, TN is seeking a Patient Coordinator to own the front office. You will greet patients, manage check-in/check-out, schedule appointments, verify insurance, collect copays and payments, and deliver concierge-level service that makes every visit smooth.

This part-time role (25 hours weekly, Monday–Friday 1pm-6pm) offers a supportive team, growth opportunities within a national healthcare organization, and a chance to contribute to a best-in-class patient experience.