Concierge & Front Desk Associate – Senior Living

Bickford Senior Living; Fredericksburg (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Pay available daily

Job summary

Bickford Senior Living in Fredericksburg, VA is seeking a friendly Concierge to welcome residents and visitors, answer phones, and route inquiries, ensuring a warm, professional experience. You will support front desk operations, assist families and guests, and coordinate with other departments to provide timely information, maintaining records and documentation.

Strong communication, basic computer skills, and the ability to handle multiple tasks are essential; CPR/First Aid certification is

Qualifications

• High school diploma or GED required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel).
• CPR and First Aid certifications are required or willing to obtain.
• Ability to handle multiple priorities and manage time effectively.
• Written and verbal communication skills are essential.

Responsibilities

• Provide excellent customer service to residents, families, and guests at the Branch.
• Answer incoming phone calls professionally and route to appropriate departments.
• Document and follow up on inquiries and requests.
• Assist residents, families, and visitors with information and directions.

Skills

Customer service

Microsoft Office

Communication

Multitasking

CPR/First Aid

Education

High school diploma or GED

Job description

Bickford Senior Living in Fredericksburg, VA is seeking a friendly Concierge to welcome residents and visitors, answer phones, and route inquiries, ensuring a warm, professional experience. You will support front desk operations, assist families and guests, and coordinate with other departments to provide timely information, maintaining records and documentation.

Strong communication, basic computer skills, and the ability to handle multiple tasks are essential; CPR/First Aid certification is