Concierge - Front Desk for Resident Experience

Bickford Senior Living; Sioux City (IA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Pay available daily

Paid time off

Job summary

Bickford Senior Living is seeking a friendly Concierge to greet visitors and answer calls at the front desk, reflecting our caring culture. You will provide high-quality customer service to residents, families, and guests, and assist with routing inquiries to the right departments.

The role emphasizes teamwork and a commitment to compassionate care. We offer full- and part-time options with benefits, daily pay, and opportunities to grow within a supportive community focused on enriching

Qualifications

• High school diploma or GED required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel).
• CPR and First Aid certifications are required or willing to obtain.

Responsibilities

• Provide excellent customer service at the front desk for residents, families, and guests.
• Answer incoming phone calls professionally and route to appropriate departments with documentation.
• Assist residents and visitors by answering questions and providing information.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

Job description

Bickford Senior Living is seeking a friendly Concierge to greet visitors and answer calls at the front desk, reflecting our caring culture. You will provide high-quality customer service to residents, families, and guests, and assist with routing inquiries to the right departments.

The role emphasizes teamwork and a commitment to compassionate care. We offer full- and part-time options with benefits, daily pay, and opportunities to grow within a supportive community focused on enriching