Senior Living Concierge & Front Desk Specialist

Bickford Senior Living; Fredericksburg (VA); Sur place; USD 30 000 - 38 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k) with employer match

Pay available daily

Résumé du poste

Bickford Senior Living in Fredericksburg, VA seeks a friendly Concierge to deliver outstanding front-desk service to residents, families and guests. The role includes greeting visitors, answering the phone, and supporting daily operations with a professional, compassionate approach.

We offer benefits commensurate with employment status, including medical, dental, vision, 401(k) with employer match and daily pay options.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office and ability to learn new applications.
• CPR and First Aid certifications required or willing to obtain.
• Ability to handle multiple priorities and communicate effectively.
• Strong organizational and time management skills.

Responsabilités

• Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.
• Answer incoming phone calls with a high degree of professionalism.
• Route calls to the appropriate departments, ensuring proper documentation and follow-up.
• Answer questions and help residents, families, and visitors.

Connaissances

Customer service

Phone etiquette

Multitasking

Effective communication

Time management

Problem solving

Judgment

Formation

High school diploma or GED

Outils

Microsoft Office

Windows

Outlook

Excel

Description du poste

Bickford Senior Living in Fredericksburg, VA seeks a friendly Concierge to deliver outstanding front-desk service to residents, families and guests. The role includes greeting visitors, answering the phone, and supporting daily operations with a professional, compassionate approach.

We offer benefits commensurate with employment status, including medical, dental, vision, 401(k) with employer match and daily pay options.