Concierge & Front Desk Specialist — Senior Living

Bickford Senior Living; Sioux City (IA); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Voluntary products

Résumé du poste

Bickford Senior Living in Sioux City is seeking a friendly Concierge to greet visitors, answer phones, and provide outstanding front-desk service that reflects the company culture and commitment to residents. You will handle resident and guest inquiries, route calls to appropriate departments, and support daily operations with a professional, can-do attitude.

This role offers full-time opportunities with benefits, daily pay options, and a team-focused environment that values compassion,

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office and ability to learn new apps.
• CPR and First Aid certifications required or willing to obtain.
• Ability to handle multiple priorities.
• Written and verbal communication skills essential.
• Strong organizational and time management abilities; good judgment and problem-solving.

Responsabilités

• Provide excellent customer service to residents, families, and guests.
• Answer incoming calls professionally and route to appropriate departments.
• Route calls with documentation and follow-up.
• Assist residents, families, and visitors with questions.

Connaissances

Customer service

Multitasking

Written and verbal communication

Time management

Decision-making

Judgment and problem-solving

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Bickford Senior Living in Sioux City is seeking a friendly Concierge to greet visitors, answer phones, and provide outstanding front-desk service that reflects the company culture and commitment to residents. You will handle resident and guest inquiries, route calls to appropriate departments, and support daily operations with a professional, can-do attitude.

This role offers full-time opportunities with benefits, daily pay options, and a team-focused environment that values compassion,