Community Concierge & Front Desk Host

Commonwealth Senior Living; Onancock (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Short-term and long-term disability

401(k) retirement savings plan

Paid time off

Employee assistance program

Additional voluntary benefits

Job summary

Commonwealth Senior Living in Onancock, VA is seeking a friendly Concierge to welcome guests, assist residents and manage front-desk operations. You will answer calls, help guests find rooms, and coordinate information with staff to ensure comfort and safety.

Full-time position with a comprehensive benefits package. Strong communication, basic computer skills and a genuine interest in helping the geriatric population are essential.

Qualifications

• Must read, write, speak and understand English.
• Prior experience working with the public is preferred.
• Basic computer skills are preferred.
• Comfort with a multi-line telephone system and message taking.
• Good physical and mental health; PPD screening required.
• Interest in people, especially the geriatric population.
• Ability to work without close supervision and follow instructions.
• Ability to communicate with all levels of staff and visitors.
• Willingness to perform non-professional duties.

Responsibilities

• Receive guests and sign them in; assist visitors to resident rooms.
• Answer telephones, take messages, and forward information to staff.
• Announce appointments and arrivals to appropriate staff.
• Prepare memos, correspondence and other documents as requested.
• Sort mail and distribute to mailboxes, residents and departments.
• Maintain a warm, personal, professional front-desk environment.
• Maintain confidentiality of resident information; protect rights.
• Provide tours and community information to families/prospective residents.
• Keep front desk and lobby neat and organized.
• Perform other duties as assigned by Business Office Manager or Executive Director.

Skills

English language proficiency

Public interaction

Basic computer skills

Multi-line telephone handling

Good health; screening

People-oriented; geriatric interest

Independent work

Clear communication with staff

Confidentiality

Education

High school diploma or equivalent

Job description

Commonwealth Senior Living in Onancock, VA is seeking a friendly Concierge to welcome guests, assist residents and manage front-desk operations. You will answer calls, help guests find rooms, and coordinate information with staff to ensure comfort and safety.

Full-time position with a comprehensive benefits package. Strong communication, basic computer skills and a genuine interest in helping the geriatric population are essential.