Concierge-Driver: Guest Service & Shuttle (Mon–Fri 7–3)

American Cancer Society; Honolulu (HI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

American Cancer Society's Hope Lodge seeks a Concierge-Driver to welcomed guests and provide safe transportation to appointments and local resources. You will handle front desk tasks, coordinate pickups, and maintain vehicle readiness while upholding safety and hospitality standards.

The role requires defending driving, strong communication, and excellent record-keeping. A valid license and a clean driving record are essential, with hospitality experience considered a plus.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with clean driving record.
• Experience providing passenger transport or shuttle services preferred.
• Hospitality or guest service experience is a plus.

Responsibilities

• Operate lodge vehicles to transport guests safely to medical appointments and other destinations (40%).
• Greet guests, manage check-in/out, and provide information about lodge amenities and local resources (15%).
• Coordinate and maintain transportation schedules to ensure timely pick-up and drop-off (15%).
• Conduct daily vehicle inspections, maintain cleanliness, and report maintenance needs (10%).
• Respond to guest requests, concerns, and emergencies during transportation and at the lodge (10%).
• Maintain accurate transportation and guest records, including mileage logs and trip data (10%).
• Support front desk operations, including phones, emails, and lobby security, as needed (10%).

Skills

Defensive driving

Navigation skills

Communication skills

Mobility assistance

Record keeping

MS Office

Education

High School Diploma or Equivalent

Tools

Reservation systems

Job description

American Cancer Society's Hope Lodge seeks a Concierge-Driver to welcomed guests and provide safe transportation to appointments and local resources. You will handle front desk tasks, coordinate pickups, and maintain vehicle readiness while upholding safety and hospitality standards.

The role requires defending driving, strong communication, and excellent record-keeping. A valid license and a clean driving record are essential, with hospitality experience considered a plus.