Concierge Driver - Guest Transport & Lodge Support

American Cancer Society; San Antonio (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

The American Cancer Society is hiring for a Hope Lodge San Antonio transportation associate. The role involves operating lodge vehicles to transport guests to medical appointments and local destinations, greeting guests, and managing check-in/out processes.

You will coordinate schedules and maintain records to support smooth operations. Qualified candidates have a high school diploma, a valid driver’s license, and a clean driving record.

Qualifications

• High School Diploma or Equivalent required.
• Valid driver’s license with clean driving record.
• Experience providing passenger transport or shuttle services preferred.
• Previous hospitality or guest service experience is a plus.

Responsibilities

• Operate lodge vehicles to transport guests safely to medical appointments and other approved destinations (40%).
• Greet guests, manage check-in/out, and provide information about lodge amenities and local resources (15%).
• Coordinate and maintain transportation schedules to ensure timely pick-up and drop-off (15%).
• Conduct daily vehicle inspections, maintain cleanliness, and report maintenance needs (10%).
• Respond to guest requests, concerns, and emergencies during transportation and at the lodge (10%).
• Maintain accurate transportation and guest records, including mileage logs and trip data (10%).
• Support front desk operations, including phones, emails, and lobby security, as needed (10%).

Skills

Defensive driving

Punctual scheduling

Communication with guests

Mobility assistance

Record keeping

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Reservation systems

Microsoft Office Suite

Job description

The American Cancer Society is hiring for a Hope Lodge San Antonio transportation associate. The role involves operating lodge vehicles to transport guests to medical appointments and local destinations, greeting guests, and managing check-in/out processes.

You will coordinate schedules and maintain records to support smooth operations. Qualified candidates have a high school diploma, a valid driver’s license, and a clean driving record.