Concierge Clinic Admin & Care Coordination Specialist

UC San Diego Health; San Diego (CA); On-site; USD 68,000 - 100,000; Full time

Job summary

UC San Diego Health is hiring an Administrative Services Representative - Concierge Medicine in San Diego, CA. The role focuses on administrative and operational support for Concierge Medicine, including scheduling, coordinating specialty appointments, and assisting with patient access and care coordination.

The position involves managing insurance copay collections, handling large cash transactions for memberships, and maintaining clinician/APP schedules.

Qualifications

• Minimum of 6 years of related experience, OR a Bachelor's degree plus 2 years of relevant experience.
• Minimum of 2 years of billing experience in a Primary Care or Internal Medicine practice.
• Familiarity with clinic medical billing practices, coding, billing systems and documentation requirements.
• Knowledge of ambulatory care clinic practice management and patient care workflows.
• Understanding of medical terminology and clinical knowledge of clinic practice areas.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office (Word, Excel) and healthcare IT/billing systems.

Responsibilities

• Provide administrative and operational support to Concierge Medicine, including scheduling physician appointments.
• Coordinate and facilitate specialty appointments within and outside the Concierge Office.
• Support patient access and care coordination, including insurance copay collections and large cash transactions for memberships.
• Maintain schedules for clinicians and APPs, manage templates, and ensure accurate telephone documentation and routing of encounters.
• Collaborate with specialty department staff to enhance coordination of care and process prior authorizations.

Job description

UC San Diego Health is hiring an Administrative Services Representative - Concierge Medicine in San Diego, CA. The role focuses on administrative and operational support for Concierge Medicine, including scheduling, coordinating specialty appointments, and assisting with patient access and care coordination.

The position involves managing insurance copay collections, handling large cash transactions for memberships, and maintaining clinician/APP schedules.