Concierge Medical Office Operations Specialist

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 68,000 - 100,000; Full time

Job summary

University of California - San Diego Medical Centers is seeking an Administrative Services Representative for Concierge Medicine to provide comprehensive administrative and operational support to ensure efficient clinic operations and a seamless patient experience.

Responsibilities include scheduling physician and specialty appointments, supporting care coordination, handling insurance copays and membership payments, and maintaining clinician schedules with precise telephone documentation.

Qualifications

• Six years of related experience or a Bachelor's degree in business, healthcare administration, or related field plus two years of relevant experience.
• Two years of billing experience in a Primary Care or Internal Medicine practice.
• Familiarity with clinic billing practices including coding, billing systems and documentation requirements.

Responsibilities

• Schedule physician appointments and coordinate specialty appointments within and outside the Concierge Office.
• Support patient access and care coordination to ensure smooth clinic operations.
• Manage insurance copay collections and large-scale cash transactions related to membership fees.
• Maintain and optimize clinician/APP schedules through template management and accurate telephone documentation.

Skills

Billing experience

Microsoft Office

Scheduling

Education

Bachelor's degree

Tools

Epic EHR

Billing software

Data management tools

Job description

University of California - San Diego Medical Centers is seeking an Administrative Services Representative for Concierge Medicine to provide comprehensive administrative and operational support to ensure efficient clinic operations and a seamless patient experience.

Responsibilities include scheduling physician and specialty appointments, supporting care coordination, handling insurance copays and membership payments, and maintaining clinician schedules with precise telephone documentation.