Concierge Care Coordinator

Evora Medical Group; Creve Coeur (MO); On-site; USD 25,000 - 36,000; Full time

Job summary

Evora Medical Group is seeking a full-time Concierge Care Coordinator to join our growing team. No prior healthcare experience is required—we provide comprehensive on-the-job training. This role supports both administrative and clinical tasks within a multidisciplinary team across specialties.

Responsibilities include handling patient communications, scheduling, billing support, and basic clinical prep. Ideal candidates have strong customer service and hospitality experience and can thrive in a

Qualifications

• No healthcare experience required; on-the-job training provided.
• Experience in customer service, hospitality, sales, administration, or client relations is a plus.

Responsibilities

• Answer incoming calls and assist patients with scheduling needs.
• Welcome patients and create a warm, concierge-style experience.
• Coordinate appointments and assist with patient communications.
• Verify and update patient information.
• Assist with billing and payment collection.
• Review intake forms, medications, and health history information.
• Complete general administrative and office support tasks.
• Obtain vital signs and prepare patients for appointments.
• Assist providers during examinations and procedures.
• Maintain accurate documentation and clinical workflows.

Skills

Communication

Interpersonal skills

Multitasking

Organizational skills

Customer service

Hospitality

Sales

Job description

Seeking individuals interested in working 6–8 hours per day, Monday–Friday

Evora Medical Group is seeking a full-time Concierge Care Coordinator to join our growing team. No prior healthcare experience is required—we provide comprehensive on-the-job training. Candidates with experience in customer service, hospitality, sales, administration, or client relations are strongly encouraged to apply.

As a Concierge Care Coordinator, you will play a vital role in creating an exceptional patient experience while working alongside a multidisciplinary team that includes a primary care physician, psychiatrist, gynecologist, plastic surgeon, ENT, breast surgeon, and pediatrician. You will be involved in both the administrative and clinical aspects of patient care in a supportive, team-oriented environment.

About Evora Medical Group

Evora Medical Group provides concierge, integrative healthcare for women, children, and men through three specialty practices: Evora Women's Health, Evora for Kids, and Evora for Men.

Our mission is to deliver personalized, whole-person care through longer appointments, meaningful patient relationships, and a collaborative approach to health and wellness.

Responsibilities Include:

Patient Experience & Customer Service

• Answer incoming phone calls and assist patients with scheduling needs
• Welcome patients and create a warm, concierge-style experience
• Coordinate appointments and assist with patient communications

Administrative Support

• Verify and update patient information
• Assist with billing and payment collection
• Review intake forms, medications, and health history information
• Complete general administrative and office support tasks

Clinical Support

• Obtain vital signs and prepare patients for appointments
• Assist providers during examinations and procedures
• Maintain accurate documentation and clinical workflows

Why Join Evora Medical Group?

• Be part of a boutique, concierge-style medical practice where you can make a meaningful impact on patients' lives
• Work alongside a collaborative team spanning medical care, mental health, wellness, and aesthetics
• Enjoy a supportive, team-focused work environment
• Receive hands‑on training and mentorship
• Opportunity for professional growth and advancement within a rapidly growing organization
• Build lasting relationships with patients rather than working in a high‑volume healthcare setting

Preferred Qualifications

• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast‑paced environment
• Positive attitude and willingness to learn
• Experience in customer service, hospitality, sales, administration, or healthcare is a plus

Join a team dedicated to improving lives through personalized, compassionate care.