Concierge Attendant: Guest Experience & Lounge Liaison

Remington Hospitality; Goodyear (AZ); Presencial; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

Remington Hospitality seeks a friendly concierge to warmly greet guests in the lounge, assist with reservations, and promote hotel services. The role emphasizes timely welcome, guest liaison across departments, and promoting local attractions.

Responsibilities include maintaining the concierge lounge, handling information about local attractions, and ensuring the lounge stays clean and well-stocked for guests throughout the shift.

Qualificações

• Greet guests warmly and professionally.
• Coordinate reservations and relay guest requests to relevant hotel departments.
• Provide information on local services and attractions to guests.

Responsabilidades

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Descrição da oferta de emprego

Remington Hospitality seeks a friendly concierge to warmly greet guests in the lounge, assist with reservations, and promote hotel services. The role emphasizes timely welcome, guest liaison across departments, and promoting local attractions.

Responsibilities include maintaining the concierge lounge, handling information about local attractions, and ensuring the lounge stays clean and well-stocked for guests throughout the shift.