Guest Experience Concierge

Remington Parsippany Employers; Parsippany-Troy Hills (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Remington Parsippany Employers is seeking a Hospitality Attendant for Parsippany Hampton. You will warmly greet guests in the concierge lounge, coordinate reservations with hotel departments, and stay informed on local services to suggest amenities.

The role requires strong communication, a proactive attitude, and the ability to maintain guest confidentiality while supporting staff. You will keep the lounge tidy and provide friendly, attentive service throughout your shift.

Qualifications

• Strong communication skills, verbal and written.
• Proven customer service skills with resourcefulness and creativity.
• High work ethic and self-initiative.
• Ability to maintain staff and guest confidentiality at all times.
• Focus and attention to tasks with timely completion despite interruptions.

Responsibilities

• Greet guests warmly in the concierge lounge within 2 minutes of arrival.
• Coordinate reservations and follow up on special requests with hotel departments.
• Maintain an information file on local services and attractions and suggest amenities to guests.
• Keep the concierge lounge clean and organized throughout the shift.

Skills

Communication skills

Customer service

Self-motivation

Confidentiality

Physical stamina

Attention to detail

Job description

Remington Parsippany Employers is seeking a Hospitality Attendant for Parsippany Hampton. You will warmly greet guests in the concierge lounge, coordinate reservations with hotel departments, and stay informed on local services to suggest amenities.

The role requires strong communication, a proactive attitude, and the ability to maintain guest confidentiality while supporting staff. You will keep the lounge tidy and provide friendly, attentive service throughout your shift.