Server

Remington Hospitality; San Marcos (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Remington Hospitality is seeking a frontline Concierge in our hotel to warmly greet guests, assist with arrivals, and promptly welcome them at the concierge lounge.

You will coordinate with hotel departments to make reservations, follow up on requests, maintain local information files, and gently upsell amenities. The role also includes keeping the lounge tidy and stocked throughout shifts.

Responsibilities

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Job description

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.