Concierge Associate: Front Desk & Client Experience Pro

RRD Company; Northern, New York (KY, NY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Life insurance

Parental leave

Job summary

RRD Company in Kentucky is seeking a Receptionist to cover the front desk, greet visitors, and provide general clerical support. The role operates Monday to Friday, 8:00am to 5:00pm, with emphasis on professional, courteous service.

Responsibilities include answering a multi-line phone system, directing calls, greeting clients, and handling confidential documents. The ideal candidate offers a high school diploma, strong communication, and teamwork in a fast-paced corporate environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Exceptional customer service and professional phone etiquette.
• Ability to work in a fast-paced team environment.
• Intermediate computer skills including Word and Excel.

Responsibilities

• Answer incoming calls on a multi-line phone system in a cordial, professional manner and transfer calls as needed.
• Greet clients and visitors to the office with warmth and professionalism; notify employees of arrivals.
• Provide high level services to staff, clients and guests.
• Meet contracted deadlines for accepting, completing, and delivering work.
• Troubleshoot basic equipment problems and manage confidential documents.

Skills

Customer service

Communication

Multitasking

Teamwork

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

RRD Company in Kentucky is seeking a Receptionist to cover the front desk, greet visitors, and provide general clerical support. The role operates Monday to Friday, 8:00am to 5:00pm, with emphasis on professional, courteous service.

Responsibilities include answering a multi-line phone system, directing calls, greeting clients, and handling confidential documents. The ideal candidate offers a high school diploma, strong communication, and teamwork in a fast-paced corporate environment.