Concierge Associate: Front Desk & Admin Support

RR Donnelley & Sons; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RR Donnelley & Sons in New York is seeking a Receptionist to cover the front desk from 8:00am to 5:00pm, Monday through Friday. You will greet visitors, answer calls, and provide essential clerical support to a busy corporate environment.

The role requires a high school diploma and at least two years of receptionist or administrative experience. Strong customer service, communication, and the ability to multitask in a fast-paced team are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of two-year receptionist or administrative experience in a corporate environment preferred.
• Excellent customer service and communication skills.
• Ability to learn company programs and greet visitors professionally.
• Ability to work in a fast-paced team environment.
• Intermediate computer skills including Word and Excel.

Responsibilities

• Answer incoming calls on a multi-line phone system, cordially and professionally.
• Greet clients and visitors and notify employees of arrival.
• Provide high level services to staff, clients and guests.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Prioritize workflow and manage multiple tasks.
• Adhere to company and client policies.

Skills

Customer service

Verbal communication

Written communication

Team player

Multi-tasking

Attention to detail

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

RR Donnelley & Sons in New York is seeking a Receptionist to cover the front desk from 8:00am to 5:00pm, Monday through Friday. You will greet visitors, answer calls, and provide essential clerical support to a busy corporate environment.

The role requires a high school diploma and at least two years of receptionist or administrative experience. Strong customer service, communication, and the ability to multitask in a fast-paced team are essential.