Concierge

Harmony Senior Services, LLC; Chester, Northern (VA, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Harmony Senior Services, LLC in Chester, VA seeks a courteous concierge/receptionist to greet visitors, answer phones, and support administrative tasks at the community’s front desk.

The role requires monitoring access, maintaining logs, and assisting with resident services. Flexibility to work weekends/holidays and professional attire are essential for this busy environment.

Qualifications

• High school diploma or GED required.
• Experience in administrative tasks is preferred.
• Must be able to communicate clearly and professionally in writing and speech.

Responsibilities

• Greet all visitors to the community and answer the telephone.
• Transfer calls and take accurate messages; log service requests.
• Monitor front desk security and visitor registrations to ensure building security.
• Coordinate van schedules for residents and assist with general clerical duties.
• Attend in-services and staff meetings as required.
• Maintain a clean and organized lobby area and support other departments as needed.

Skills

Answering phones

Administration functions

Professional communication

Team collaboration

Education

High school diploma or GED

Job description

Concierge# Careers Home## ConciergeApply: Chester, Virginia: Full time: Posted Today: JR-0045576701 Ironbridge Parkway, Chester, Virginia 23831# Job DescriptionThe concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service request forms for residents and/or staff Monitors and greets visitors to the community Keeps front desk and lobby area clean and neat at all times Sells meal tickets and accounts for by payroll deduction or personal check Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure Attends in-services and staff meetings as required Assists with coordinating van schedule for residents Follows confidentiality policies regarding release of resident information Performs supportive office functions for all departments including filing, typing, and making copies Completes all other duties as assigned Requirements: Must possess a high school diploma or GED Must be considerate, neat, well-groomed and professional in appearance. Must dress in a professional manner Must have experience in Administration functions Must answer phones in a polite and professional manner Must be organized, and able to work well with others as part of a team Must be polite and considerate to residents, visitors, co-workers and management team Must be able to effectively communicate both verbally and in writing Must be able to sit for extended periods of time Must be able to function effectively in a busy environment and be able to multi-task Must be willing to work a flexible schedule that includes weekends and holidays Must attend all required in-services and staff meetings