Concierge | Part Time

Harmony Senior Services; Hampton (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401k

Training

Career laddering

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Hampton, Virginia is seeking a concierge/receptionist to greet residents and visitors, answer phones, transfer calls, and provide general administrative support.

The role involves monitoring security systems, logging visitor activity, and assisting across departments with filing and copying while maintaining a professional appearance and friendly demeanor. Weekend/holiday availability may be required.

Qualifications

• High school diploma or GED is required.
• Experience in administrative functions is preferred.
• Excellent communication, verbal and written, with residents and staff.
• Professional appearance and courteous, helpful demeanor.

Responsibilities

• Greet all visitors and answer the telephone in a courteous manner.
• Transfer calls, take messages, and log requests accurately.
• Monitor security systems and sign-in/out logs as needed.
• Perform general administrative tasks: filing, typing, copying.
• Assist with coordinating resident van schedules and special requests.

Skills

Guest services

Phone etiquette

Administrative support

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

2 Fenwick Road, Hampton, Virginia 23651

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner


• Fills out and logs service request forms for residents and/or staff


• Monitors and greets visitors to the community


• Keeps front desk and lobby area clean and neat at all times


• Sells meal tickets and accounts for by payroll deduction or personal check


• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure


• Attends in-services and staff meetings as required


• Assists with coordinating van schedule for residents


• Follows confidentiality policies regarding release of resident information


• Performs supportive office functions for all departments including filing, typing, and making copies


• Completes all other duties as assigned

Requirements:

• Must possess a high school diploma or GED


• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner


• Must have experience in Administration functions


• Must answer phones in a polite and professional manner


• Must be organized, and able to work well with others as part of a team


• Must be polite and considerate to residents, visitors, co-workers and management team


• Must be able to effectively communicate both verbally and in writing


• Must be able to sit for extended periods of time


• Must be able to function effectively in a busy environment and be able to multi-task


• Must be willing to work a flexible schedule that includes weekends and holidays


• Must attend all required in-services and staff meetings

Pay Range: $16/hr - $17/hr negotiable with experience

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages




• Training, Development & Career Laddering




• Great work-life balance




• Flexible Scheduling