Concierge

Sonida Senior Living; Indianapolis (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

401k with company match

PTO from day one

Paid training

Job summary

The Wellington at Southport in Indianapolis, IN is seeking a part-time on-site Receptionist to welcome visitors, answer phones, route calls, and manage mail. You’ll work with a friendly team and contribute to a supported community environment.

You will be part of a team that values excellent customer service and reliable coordination, with benefits including health, dental, 401k with company match, PTO from day one, paid training, and educational opportunities.

Qualifications

• 1-3 years: general administrative background or hospitality experience
• 1-2 years: Related office, customer service, or clerical experience

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service

Education

High School or better

Job description

The Wellington at Southport
Indianapolis, IN 46227, USA

• On-site
• Travel Required : No
• Administration
• Part-Time
• Requisition #: CONCI028657

Description

Find your joy here, at The Wellington at Southport, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage, health and dental insurance, 401k with company match & much more!

The Wellington at Southport, a premier retirement community in Indianapolis, IN, provides quality care to residents in an Assisted Living and Memory Care community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Travel Required

No .

Qualifications

Behaviors

Preferred

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Peer Recognition : Inspired to perform well by the praise of coworkers

Job Security : Inspired to perform well by the knowledge that your job is safe

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Required

1-3 years: general administrative background or hospitality experience

1-2 years: Related office, customer service, or clerical experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.