Concierge

Sonida Senior Living; Anderson (IN); On-site; Part time

Benefits offered by this job

Flexible scheduling

Comprehensive benefit package

Paid training

Job summary

A leading senior living community in Anderson, IN is looking for a Concierge to provide exceptional customer service to residents. You will greet visitors, answer calls, and assist with mail services. The ideal candidate values dependability and has a passion for helping seniors. This part-time role offers flexible scheduling and benefits including medical, dental, and a 401k plan.

Responsibilities

• Answers telephone and directs the caller to appropriate individuals.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services.
• Resolving customer questions and concerns.

Skills

Exceptional customer service

Dependable & responsible team member

Tools

Microsoft Power BI

Job description

Concierge – Sonida Senior Living (Keystone Woods, Anderson, IN)

Find your joy here, at Keystone Woods, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more! Keystone Woods, a premier retirement community in Anderson, IN, provides quality care to residents in an assisted living community.

What We Offer You

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
  • SafelyYou - AI video technology that detects and prevents falls
  • Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
  • Sage - Improve call light response time and improvement to service and care
  • Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Other

Industries

Individual and Family Services

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