Concierge

Harmony Senior Services; Douglasville (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k

Training & Career Growth

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services is seeking a friendly concierge/receptionist to join our on-site team in Douglasville, GA. You'll greet residents and visitors, answer phones, transfer calls, take messages, and support busy front desk operations with professionalism and confidentiality.

Responsibilities include monitoring security systems and sign-in logs, coordinating visitors, assisting with scheduling, and providing office support across departments as needed.

Qualifications

• Must have a high school diploma or GED.
• Experience in administration or front desk is preferred.
• Excellent communication and professional appearance.

Responsibilities

• Greet residents and visitors warmly and professionally.
• Answer and direct phone calls; take accurate messages.
• Maintain front desk area and assist with scheduling and records.
• Monitor security systems and log visitor sign-in/out.
• Provide general office support to departments as needed.

Skills

Customer service

Telephone etiquette

Organization

Teamwork

Communication

Education

High school diploma or GED

Job description

4595 Timber Ridge Drive, Douglasville, Georgia 30135

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service request forms for residents and/or staff Monitors and greets visitors to the community Keeps front desk and lobby area clean and neat at all times Sells meal tickets and accounts for by payroll deduction or personal check Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure Attends in-services and staff meetings as required Assists with coordinating van schedule for residents Follows confidentiality policies regarding release of resident information Performs supportive office functions for all departments including filing, typing, and making copies Completes all other duties as assigned Requirements: Must possess a high school diploma or GED Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner Must have experience in Administration functions Must answer phones in a polite and professional manner Must be organized, and able to work well with others as part of a team Must be polite and considerate to residents, visitors, co-workers and management team Must be able to effectively communicate both verbally and in writing Must be able to sit for extended periods of time Must be able to function effectively in a busy environment and be able to multi-task Must be willing to work a flexible schedule that includes weekends and holidays Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling