Concessions Supervisor - Moda Center

Compass Group USA; Portland (OR); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Free meal every event shift

50% off monthly TriMet passes

Referral bonus

Merch & ticket discounts

Fun environment

Opportunities for growth

Job summary

Levy, the Food, Beverage, and Retail partner for the Rose Quarter, seeks a Concessions Supervisor to lead assigned concession locations during NBA and WNBA seasons. You will oversee alcohol service compliance, inventory, staff training, and guest service standards in a high-energy arena environment.

Ideal candidates have 1+ year of supervisor experience in fast-paced settings, strong organizational and leadership skills, and familiarity with POS systems. Evening and weekend shifts are expected.

Qualifications

• Friendly & energetic individual with a customer-focused mindset.
• 1+ year of supervisor experience in a fast-paced, high-volume environment preferred.
• Organized individual with strong leadership and team-working abilities.
• Comfortable working in a loud, high-energy arena setting.
• Familiarity with Point-of-Sale systems and basic PC use.

Responsibilities

• Oversee the success of assigned concession locations and ensure compliance with alcohol service policies.
• Monitor inventory at start and end of each event.
• Train team members on POS systems and payment processing.
• Ensure compliance with OLCC alcohol service standards.
• Adapting to shifting stand assignments within the arena; pivot between tasks as needed.
• Perform other duties as assigned.

Skills

Friendly & energetic

Leadership skills

Organization

Teamwork

Strong communication

Ability to learn new technology

Attendance

Tools

Point-of-Sale systems

Electronic equipment familiarity

PC knowledge

Job description

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Levy is proud to be the Food, Beverage, and Retail partner for the Rose Quarter: Home of the Portland Trail Blazers!

Diversity of thought and inclusion for all is what drives our success – we invite you to start your Levy journey with us today! We are looking for friendly & energetic individuals who are ready to create memorable moments as a Concessions Supervisor.

Join our team to be a part of the exciting NBA seaso n & WNBA season! We at Levy are partnering with the Rose Quarter to create a shared vision of elevated and inclusive hospitality that proudly embodies Portland’s unique food story.

A DAY IN THE LIFE

While no two events are quite the same, here’s what you can expect as a Concessions Supervisor –

• Responsible for the success of assigned concession locations, overseeing compliance with alcohol service policies, cleaning, safety, guest service standards (with a smile on your face )
• Monitor inventory counts at beginning and end of each event
• Train team members on Point-of-Sale system and payment processing
• Ensure compliance with OLCC alcohol service standards
• Ensure compliance with Levy standards, policies, and procedures
• Adapt to shifting stand assignments within the arena
• Pivot between tasks in a dynamic environment (never a dull moment!)
• Perform any other duties as assigned

THE PERFECT MATCH

We might be a great match if the below applies to you –

• Friendly & energetic individual ready to create memorable moments
• 1+ year of supervisor experience in a fast paced, high-volume environment preferred
• Comfortable operating in a loud, high-volume atmosphere
• Organized individual with strong leadership skills
• Work both independently and with a team
• Basic PC knowledge
• Familiarity with electronic equipment, such as Point-of-Sale systems
• Ability to adapt and learn new technology/programs
• Maintain excellent attendance and able to work evening/weekend events as scheduled

Authentic Levy is the phrase that describes the power and uniqueness of Levy’s Vision, Mission, and Family Values in action. Our Family Values are Inclusive, Passionate, Nice, and Innovative and we want to make sure we are clear on a few basics that we expect –

• Treat all guests and team members fairly without regard to race, gender identity, national origin, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law
• Excellent communication to interact with team members and guests
• Guest satisfaction-oriented (remember, you’re a part of their experience!)
• Be nice – we know the best work is done by the nicest people

WHAT’S IN IT FOR YOU

• Free Meal Every Event Shift (yes, it’s actually free!)
• 50% Off Monthly TriMet Passes
• Referral Bonus $$
• Merch & Ticket Discounts (ooh, swag)
• Fun Environment (live background music? Heck yeah)
• Opportunities for Growth

Applicant must be 18+ years due to alcohol and other service requirements. All offers of employment with Levy at the Rose Quarter are contingent upon clear results of a background check.

Levy is an equal opportunity employer. At Levy, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.