Concessions Stand Lead - Moda Center

Compass Group USA; Portland (OR); On-site; USD 18,000 - 32,000; Part time

Benefits offered by this job

Free meal every event shift

Tipped position with $15/hour average

Merch & ticket discounts

Fun environment

Job summary

Levy in Portland is hiring a Concessions Stand Lead to manage fast-paced food service operations during arena events. You will lead a team of three to eight, greet guests, handle orders, operate POS, and ensure clean, compliant service at all times.

Authentic Levy values inclusivity and teamwork, offering a lively environment with evening and weekend shifts, free meals at every event, and opportunities to develop hospitality skills in a premier sports and entertainment venue.

Qualifications

• Friendly & energetic individual ready to create memorable moments.
• Comfortable operating in a loud, high-volume atmosphere.
• Work both independently and with a team.
• Basic PC knowledge.
• Familiarity with electronic equipment, such as Point-of-Sale systems.
• Ability to adapt and learn new technology/programs.
• Maintain excellent attendance and able to work evening/weekend events as scheduled.
• Previous shift lead experience in a fast casual dining or similar atmosphere preferred.
• Enjoy free food (we’ll feed you during every event shift).

Responsibilities

• Greet guests in a friendly manner while filling food & beverage orders.
• Count beginning and end of shift stand inventory.
• Lead team of three to eight, distributing tasks, answering escalated guest questions, and monitoring duty completion.
• Operate Point-of-Sale system and process payment for purchased food & beverage items.
• Ensure compliance with OLCC alcohol service standards.
• Maintain cleanliness of service areas and concessions stands in compliance with all sanitation and safety requirements.
• Ensure compliance with Levy standards, policies, and procedures.
• Adapt to shifting stand locations within the arena.
• Pivot between tasks in a dynamic environment (never a dull moment!).
• Perform any other duties as assigned.

Skills

Team leadership

Guest service

POS familiarity

Adaptability

Teamwork

Tools

Point-of-Sale systems

Job description

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Levy is proud to be the Food, Beverage, and Retail partner for the Rose Quarter: Home of the Portland Trail Blazers, Portland Fire and Portland Winterhawks!

Diversity of thought and inclusion for all is what drives our success – we invite you to start your Levy journey with us today! We are looking for friendly & energetic individuals who are ready to create memorable moments as a Concessions Stand Lead.

Join our team to be a part of the excitement! We at Levy are partnering with the Rose Quarter to create a shared vision of elevated and inclusive hospitality that proudly embodies Portland’s unique food story.

A DAY IN THE LIFE

While no two events are quite the same, here’s what you can expect as a Concessions Stand Lead–

• Responsible for greeting guests in a friendly manner while filling food & beverage orders (with a smile on your face)
• Count beginning and end of shift stand inventory
• Lead team of three to eight, distributing tasks, answering escalated guest questions, and monitoring duty completion
• Operate Point-of-Sale system and process payment for purchased food & beverage items
• Ensure compliance with OLCC alcohol service standards
• Maintain cleanliness of service areas and concessions stands in compliance with all sanitation and safety requirements
• Ensure compliance with Levy standards, policies, and procedures
• Adapt to shifting stand locations within the arena
• Pivot between tasks in a dynamic environment (never a dull moment!)
• Perform any other duties as assigned

THE PERFECT MATCH

We might be a great match if the below applies to you –

• Friendly & energetic individual ready to create memorable moments
• Comfortable operating in a loud, high-volume atmosphere
• Work both independently and with a team
• Basic PC knowledge
• Familiarity with electronic equipment, such as Point-of-Sale systems
• Ability to adapt and learn new technology/programs
• Maintain excellent attendance and able to work evening/weekend events as scheduled
• Previous shift lead experience in a fast casual dining or similar atmosphere preferred
• Enjoy free food (we’ll feed you during every event shift)

Authentic Levy is the phrase that describes the power and uniqueness of Levy’s Vision, Mission, and Family Values in action. Our Family Values are Inclusive, Passionate, Nice, and Innovative and we want to make sure we are clear on a few basics that we expect –

• Treat all guests and team members fairly without regard to race, gender identity, national origin, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law
• Excellent communication to interact with team members and guests
• Guest satisfaction-oriented (remember, you’re a part of their experience!)
• Be nice – we know the best work is done by the nicest people

WHAT’S IN IT FOR YOU

• Tipped Position, averaging an additional $15 per hour!!
• Free Meal Every Event Shift (yes, it’s actually free!)
• 50% Off Monthly TriMet Passes
• Referral Bonus $$
• Merch & Ticket Discounts (ooh, swag)
• Fun Environment (live background music? Heck yeah)