Computer Systems Analyst - 73005265

Science Technology Engineering And Mathematics; Tallahassee (FL); Hybrid; USD 34,000 - 52,000; Part time

Job summary

Florida Department of Revenue's Child Support Program seeks a Computer Systems Analyst to provide desktop and network support for LAN users in Tallahassee. The role involves troubleshooting hardware and software issues, planning network layouts, evaluating system performance, and training end users.

The position offers part-time hours with telework eligibility after an initial training period, enabling flexible work arrangements while ensuring on-site collaboration during onboarding.

Qualifications

• Two years of experience supporting and troubleshooting Microsoft Office.
• Two years of work-related experience deploying, supporting, and maintaining computer hardware/software.
• Two years of experience troubleshooting Microsoft Windows operating systems in an office environment.
• Experience communicating verbally and/or in writing to guide end users through computer inquiries.
• Associate or higher degree in computer-related field or current A+ or Network+ certification (can substitute for experience on year-for-year basis).

Responsibilities

• Provide desktop and network support to LAN users in Tallahassee.
• Troubleshoot hardware and software issues and plan network layouts.
• Evaluate system performance and train end users.

Skills

MS Office support

Hardware & software

Windows troubleshooting

End-user guidance

Education

Associate or higher in computer field

A+ or Network+ certification

Job description

This Computer Systems Analyst position with the Florida Department of Revenue's Child Support Program provides desktop and network support to local area network users in Tallahassee. The role involves troubleshooting hardware and software issues, planning network layouts, evaluating system performance, and training end users. The position is part-time telework eligible after an initial training period.

Key qualifications:

• Two years of experience supporting and troubleshooting Microsoft Office
• Two years of work-related experience deploying, supporting, and maintaining computer hardware/software
• Two years of experience troubleshooting Microsoft Windows operating systems in an office environment
• Experience communicating verbally and/or in writing to guide end users through computer inquiries
• Associate or higher degree in computer-related field or current A+ or Network+ certification (can substitute for experience on year-for-year basis)