Systems Project Analyst - 79010063

Other

Orlando (FL)

On-site

USD 55,000 - 70,000

Full time

4 days ago
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Job summary

The Department of Business and Professional Regulation is seeking a Systems Project Analyst to provide desktop and mobile device support across Florida.

The role troubleshoots hardware, software, and network issues, manages equipment distribution and configuration, and serves as the local IT interface for internal users and field offices. Travel to support sites is required.

Qualifications

  • Four years of experience in information technology, computer systems administration, or technical support.
  • Two years of customer service experience in technology.
  • Knowledge of Microsoft Windows and Office troubleshooting from the last 10 years.
  • Experience installing and configuring Windows desktop operating systems and deployment tools like Intune or SCCM.
  • Valid driver license and ability to lift 50 pounds and climb ladders for cable installation.
  • Ability to travel to support various sites with possibility of overnight stays.

Responsibilities

  • Provides desktop and mobile device technical support across Florida.
  • Troubleshoots hardware, software, and network issues; manages equipment distribution and configuration.
  • Serves as the local IT interface for internal users and field offices.
  • Requires remote assistance capabilities and travel to support sites.

Skills

IT Support
Customer Service
Windows Troubleshooting
Deployment Tools
Travel Readiness
Lifting & Physical Work

Tools

Intune
SCCM
Windows OS

Job description

The Systems Project Analyst provides desktop and mobile device technical support to the Department of Business and Professional Regulation across Florida. This role troubleshoots hardware, software, and network issues, manages equipment distribution and configuration, and serves as the local IT interface for internal users and field offices. The position requires remote assistance capabilities, travel to support sites, and coordination with IT teams and vendors.

  • Four years of experience in information technology, computer systems administration, or technical support
  • Two years of customer service experience in technology
  • Knowledge of Microsoft Windows and Office troubleshooting from the last 10 years
  • Experience installing and configuring Windows desktop operating systems and deployment tools like Intune or SCCM
  • Valid driver license and ability to lift 50 pounds and climb ladders for cable installation
  • Ability to travel to support various sites with possibility of overnight stays
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