Computer Operator – Columbia, SC/Onsite

STI; Columbia (SC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

On-site work

Job summary

STI in Columbia, SC is seeking a junior-to-mid level Computer Operator – Consultant for onsite IT operations and user support. The role involves handling Windows 10/11, Office, printers, and device imaging, with occasional weekend testing and in-person work.

You will engage in asset management, security audit research, vendor coordination and maintaining ITSM tickets in a banking/financial environment. 1+ year of IT support experience preferred.

Qualifications

• Minimum of two years of experience in IT End User Support and related areas.
• Experience with Windows 10/11 and MS Office required.
• Experience with printer, hardware, imaging/building PCs preferred.
• Experience in a government or corporate financial environment is a plus.
• On-site/in-person IT support experience preferred.

Responsibilities

• Provide IT end-user support for Windows, Office, printers, and devices.
• Imaging/building PCs and handling asset management tasks.
• Assist with network connectivity in offices and conference spaces.
• Support information security audits and coordinate with vendors.
• Document processes and use ticketing system to track work.

Skills

IT End User Support

Windows 10/11

MS Office Suite

Printer Support

Hardware/Laptop Support

PC Imaging/Building

MS Teams

Help Desk ITSM

Asset Management

End User Network Support

Information Security Exposure

On-site IT Support

Tools

MS Teams

Help Desk Ticketing System (ITSM)

Asset Management

Job description

Computer Operator – Consultant
Columbia SC - Onsite
3 – 6 Months CTH

Interview Process: 2 rounds, the first interview will be remote - subsequent interviews will be in-person
Duration of the Contract: 3-6 months with possibility for FTE, however not guaranteed. The salary range for an FTE Computer Operator
Possibility for Extension: Yes
Work Location: Onsite - 5 days/week
Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Weekend Work Information: System Update Testing occurs occasionally on Saturdays/Sundays - the resource may be required to help with testing 1-2 hours on varied weekends. The testing work is typically remote.
This is an IT operations and customer support position. IT customer support functions include MS Windows, MS Office, local and network printing, audio/visual connectivity in conference rooms, and office network wired and wireless connectivity. IT operations support functions include information security audit research, third party vendor coordination, asset management/inventory, imaging computers, contributing to the team's process/procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment. Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.

Required Skills

Minimum of two years of experience with the following:

• -IT End User Support
• -Microsoft Windows 10, 11
• -Microsoft Office Suite
• -Printer Support
• -Hardware/Laptop Support
• -PC Imaging/Building

Preferred Skills:

• -A+ Certified
• -End User Network Support
• -Information Security Exposure
• -On-site/In-person IT Support
• -MS Teams
• -Asset Management
• -Help Desk Ticketing System (ITSM)
• -Banking, finance, legal, judicial or accounting background is a plus